Software Engineer II, Developer Tooling (Auth0)

The Team

The Auth0 Platform Tools team owns the incident management tooling, Slack-based tooling, StatusPage, and local development environments that Auth0 engineers rely on every day. That includes incident.io and the services we have built around it, Statuspage, custom Slack bot applications that automate our incident response and engineering operations workflows, the customer-facing web application behind status.auth0.com, Vivaldi, and Tilt - the tools engineers use to run Auth0 locally.

We are seeking an engineer to help build new features across all of these tools. Our stack is primarily TypeScript and Node.js, with a React and Next.js front end, backed by Postgres and Redis, and deployed on Kubernetes on AWS. A significant portion of our incident and engineering operations automation is built on Tines, a no-code automation platform. Prior no-code experience is welcome, but we expect you to learn Tines here and become effective with it. Current initiatives include extending our incident tooling to meet FedRAMP requirements, taking full ownership of the status page, and improving how we communicate incident status to customers. There is real room to improve along the way, from test coverage to resilience to inherited technical debt.

We build for two audiences: Auth0 engineers, who depend on our tooling every day, and Auth0's customers, who rely on the status page during incidents. We are looking for an engineer who cares about both and enjoys working with other teams to ensure we deliver the best possible solution. We want someone who likes learning new things, automating away repetitive work, and truly making people's day-to-day work easier.

Skills:

• At least 3 years of professional software engineering experience
• Proficiency with TypeScript and Node.js
• Experience with at least one additional programming language, such as Golang or Python
• Experience building and operating production web applications with React and a framework such as Next.js, including server-side rendering and API routes
• Experience with cloud infrastructure such as AWS, Google Cloud, or Azure.
• Experience building and consuming REST APIs, including integrating with third-party SaaS platforms and working within their rate limits.
• Experience with relational and NoSQL databases, such as Postgres and DynamoDB
• Experience managing infrastructure as code with Terraform.
• Experience with Statuspage, or with comparable customer-facing status and incident communication tooling.
• Experience operating and supporting services in production environments.
• Experience contributing to the design of high-availability services.

Preferred:

• Experience with Redis and designing caching layers, including TTL strategy and serving cached data as a fallback when an upstream dependency fails.
• Experience with no-code automation platforms such as Tines or Zapier, or a demonstrated ability to pick up new platforms quickly.
• Experience building Slack applications, bots, or slash commands.
• Experience with incident management processes or tooling such as incident.io or Datadog Incident Management.
• Experience writing automated tests, including end-to-end coverage.
• Experience with data warehouses such as Snowflake.
• Experience with ETL tools such as Apache Airflow.

Nice to have:

• • Experience with Kubernetes and workflow orchestration, such as Argo Workflows.
  • Experience with local development environment tooling such as Docker, devcontainers, or Tilt.
  • Experience with data visualization tools such as Tableau.
  • Experience with FedRAMP.

P-16976

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